In order
to serve our customers better, we offer telephone training in 30-minute
sessions. During the session, you will talk with a qualified Tenant
File expert to answer specific questions, or receive step by step instructions.
Whether you are new to the Tenant File or want to utilize it to the
fullest, our training will help.
Recommended:
The training session can even be done usingyour own data,
if you wish. Just email your main database to us. Instructions are below.
We need to have it 24 hours ahead of time.
Method #1:
To email the data file from your folder: Note: to see where your Tenant File folder
is located, right-click on the icon that starts the Tenant File, click
'Properties' and look at the 'Start in' path.
From your desktop, click on ‘My Computer’
or 'Computer'.
Click on the icon for your hard disk (probably
drive C:)
Browse to file folder where your Tenant Files
are located (probably Tenant File\TF4WIN)
Right-click
on the
file ‘TFDATAFL.MDB’. (Make SURE it ends with MDB).
In the window that opens up, select 'Send
to'
Select 'Mail Recipient, then address the
email to support@tenantfile.com, enter Subject 'Data File
for Training' and send.
Method #2: To attach
the data file using your email service: Note: to see where your Tenant File folder
is located, right-click on the icon that starts the Tenant File, click
'Properties' and look at the 'Start in' path.
Start your Internet service.
Go to the place where you normally send email.
Create an email to:
Use the subject: Data File for Training
Click on the button to ‘attach’ a file (this
may vary in different services)
Browse to the location of your data file TFDATAFL.MDB
(probably in C:\Tenant File\TF4WIN)
Highlight the data file (TFDATAFL.MDB)
, attach it to your email and send the email.
COST OF TRAINING
IS $60.00 FOR A 30 MINUTE SESSION - extra minutes are billed at $3.00
per minute
How
to book a training session: First, call us at (512) 288-1356
to set up an appointment time, then complete and fax the
ORDER FORM immediately after the time is scheduled. The FAX number is (512)
288-1792.
Terms of
Training: YOU MUST CALL at exactly the designated time
at the number below to receive the full time. If your call is
late, only the remainder of the scheduled time will be available. Appointments
will be charged the full amount if the appointment is cancelled within
24 hours of the scheduled time. Remember that all times are booked in
CST (Central Standard Time), so adjust your calling time according to
your own time zone. The charge is $60.00 for 30 minutes, and $3.00 per
minute for any overage of time.
THE NUMBER
YOU WILL NEED TO CALL FOR YOUR TRAINING IS: (512) 288-1356
