Online User's Guide and Help
The Tenant File User's Guide is built-in!
Just go the the Help Section, click 'Help' and you're there. You will find a valuable User's Guide in PDF format to answer your questions about the Tenant File.
You can search for any topic. The User's Guide includes a 'How to ...' section, which give you step-by-step instructions on most of the tasks that you perform as Owner or Property Manager.
Besides the User's Guide the Tenant File provides a Quick Start Guide, free web support services, free phone support (for a limited time) to get you started, along with paid phone support or training services.