Tenant File Reviews and Testimonials
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George N Politis CPA After reviewing many Property Management software packages, I came to the conclusion that Tenant File is the best software that I can recommend to my clients in the real estate business. It is easy to use, flexible, it prints many reports especially the ones for your accountant at the end of the year. Few years ago I did some reviews for the CPA Software News. Thank you for a great software.
Judy "JJ" Jacobs, Real Estate Broker "After being away from the property management industry for nearly 13 years, I returned to the business and needed a reliable, easy and affordable software for my new company, RentUps. I had researched over a dozen different programs and was disappointed with the high asking prices for the products and the lackluster customer service from their sales departments. My thought was if this was how they handled sales, how would they handle my questions when I needed help?
The first time I called Tenant File, I was immediately transferred to a sales representative who enthusiastically and expertly answered of all my questions. I was so impressed by the salesperson and his knowledge of the product that I ordered the product immediately and was pleased when I received the software a couple of days later.
Installation was a breeze and getting my properties set-up was easy. I love the pull-down menus and the variety of reports to choose from. The support group at Tenant File has been easy to reach when I need them and they have always been able to answer my question within a couple of minutes.
Today, I realize there are a lot of software programs for property managers to choose from today. I did a ton of research on the competition before deciding on purchasing the affordably priced Tenant File program, and am very satisfied with my choice. I look forward to being a Tenant File user for many years to come!"
Shirlene Streetman - TA DA! Realty, Inc.
"I have been a Tenant File user since 1997 and have recommended it to several other property managers. I find the software to be very user friendly and the online user guide is great! The program certainly makes my life easier and more organized. I highly recommend this software to property managers and investors."
The Advantage Property Management System, Tom Cross, author
Prices vary and different systems are touted by some as far more superior than others. The system we recommend above all others is the Tenant File. We do not own any shares the W G Software in Austin, the owners of the copyright. We simply think it is the best program for the money, very user friendly and utilizes the quick posting systems better than more expensive software. We have witnessed users comfortable with the program within an hour.
RealtorMag.com, Mike Antoniak, journalist
"A small but highly specialized group of software publishers have responded with property management innovations that aim to simplify the property management process". .."the (Tenant File) has made 'major upgrades' or improvements to the program every single year since launched". .."innovation remains the publishers' best tool"
Realtor Magazine Buyer's Guide
"Accounting-style ledger; easy data entry for owners, properties, units and tenants; automatic updates of all related records; supports an unlimited number of vendor payments and payments; click-and-print reports; easy export of checks, reports, and mailing labels to other applications; unlimited free technical support."
PC Computing Magazine
"The TENANT FILE is ideal for Owners or Managers of any rental property including Single Family, Multifamily, Apartments, Condos, Townhouses, Mobil Home Parks, and more. It has the powerful features of many other higher priced software, but is one of the lowest priced products on the market."
Jeffrey Taylor , Founder of Mr. Landlord.com and Nations #1 Landlording Coach
"The Tenant File has helped hundreds of my customers manage their rental property, saving time and money in the process. I recommend the Tenant File to any Owner or Manager of rental property."
Manfred Kerschke, Realtor
"I manage nearly 300 properties - about half I own and the other half I manage for others. The Tenant File has made it easy to handle all of the accounting myself with one assistant. It is simple to operate, yet it has the powerful features and reporting that I need. Plus, their support is second to none. It is nearly unheard of nowadays to be able to talk to a live person when you need help."
Lindsey Rellot, Property Manager
"Thank you for making a program that is user friendly"
Dawne Armstrong | A Qualifying Broker | E-Pro, SFR, SRES
I have used Tenant File for almost 10 years. I did research on ease of use, number of properties it would support, reports it would generate and different ways that the program would help me look professional and not require a team of geeks to run. There were good reviews on line and the support is fantastic. I have gone through several versions of the program and every time they improve. The cost is very reasonable and I refer anyone that asks to the company.
John Rodrigues dba ATC Services LLC
"I have nothing bad to say about the Tenant File, on the contrary, every time I needed help, it has been provided. I think the program has more potential than it seems, and is for us, the best Property Management Software program available, not over-priced, and definitely made my taxes easier this year. We thank all of you for your support and encourage you to keep working hard. Once again thank you." Andy Sharpton, Apartment Mgr.
"I manage 10 apartments, and the Tenant File has been a great help is keeping organized. Now, when I need information, I just call up a Tenant, and the full payment history is right in front of me. No searching through complicated menu systems - just fast accurate data when I need it. Also, I can keep detailed property information right in the file, such as appliance repair dates, serial numbers, interior and exterior features and notes - LOTS of notes."
David Watasek, Owner
"Buying Tenant File was the smartest software decision I've ever made. I was using another product that cost 5 times as much, plus the updates were very expensive, and the support was costly. Networking costs were extra. With the Tenant File, I've got a better program and it doesn't take more than 1 hour to train new users. Thank you W G Software, for an excellent product!
Jean Holmes Management
"I just received the solution to my stuck Work Order File. Everything was done by one phone contact, then email. The email solution was easy for me to follow and fix within one day. I am now back on track. Thank you Tenant File Support."
Jo Garrick, Office Manager - Gartman Rentals
"Thank you for having someone like Paul on the telephone at customer support. He never fails to answer any questions and help me out in a quick and timely manner. I have not had to call him but a few times but when I do, he always has the answers. A few minutes ago I really thought I had messed up, but of course Paul talked me though the problem. I enjoy using the Tenant file daily for our rental business."
Denise Kennedy, REALTOR® / Broker Kennedy & Co Realty, LLC
"I am growing to love the Tenant File software. I started using it in December and in January began running all of our properties on this software exclusively. The more I learn about the program, the more helpful I find it. It is saving me a lot of time and headaches. Thank you for providing such a great tool."
D Armstrong / Action Real Estate
I have been using Tenant File for about 10 years. I enjoy the updates because they usually are things that I would want to improve on. I enjoy the ease of using the program. When I do have an issue all I have to do is contact Web Support and I get an answer to my dilemma. I usually can solve the problem with just one email. If not, I always have the option to pay for phone support and get someone online and into the system to get it done.
Trayes Rentals / Sybille Denninger-Abed, Executive Assistant for Roswitha Trayes
Thank you so much, we received everything and were able to install Version 8 without any problems. I am very impressed with the quick and excellent customer service I received today and also when I first called back in September to ask questions about ordering the upgrade. Both times the representative was knowledgeable, very helpful and polite. 5 star service!
Judy "JJ" Jacobs, Real Estate Broker "After being away from the property management industry for nearly 13 years, I returned to the business and needed a reliable, easy and affordable software for my new company, RentUps. I had researched over a dozen different programs and was disappointed with the high asking prices for the products and the lackluster customer service from their sales departments. My thought was if this was how they handled sales, how would they handle my questions when I needed help?
The first time I called Tenant File, I was immediately transferred to a sales representative who enthusiastically and expertly answered of all my questions. I was so impressed by the salesperson and his knowledge of the product that I ordered the product immediately and was pleased when I received the software a couple of days later.
Installation was a breeze and getting my properties set-up was easy. I love the pull-down menus and the variety of reports to choose from. The support group at Tenant File has been easy to reach when I need them and they have always been able to answer my question within a couple of minutes.
Today, I realize there are a lot of software programs for property managers to choose from today. I did a ton of research on the competition before deciding on purchasing the affordably priced Tenant File program, and am very satisfied with my choice. I look forward to being a Tenant File user for many years to come!"
Shirlene Streetman - TA DA! Realty, Inc.
"I have been a Tenant File user since 1997 and have recommended it to several other property managers. I find the software to be very user friendly and the online user guide is great! The program certainly makes my life easier and more organized. I highly recommend this software to property managers and investors."
The Advantage Property Management System, Tom Cross, author
Prices vary and different systems are touted by some as far more superior than others. The system we recommend above all others is the Tenant File. We do not own any shares the W G Software in Austin, the owners of the copyright. We simply think it is the best program for the money, very user friendly and utilizes the quick posting systems better than more expensive software. We have witnessed users comfortable with the program within an hour.
RealtorMag.com, Mike Antoniak, journalist
"A small but highly specialized group of software publishers have responded with property management innovations that aim to simplify the property management process". .."the (Tenant File) has made 'major upgrades' or improvements to the program every single year since launched". .."innovation remains the publishers' best tool"
Realtor Magazine Buyer's Guide
"Accounting-style ledger; easy data entry for owners, properties, units and tenants; automatic updates of all related records; supports an unlimited number of vendor payments and payments; click-and-print reports; easy export of checks, reports, and mailing labels to other applications; unlimited free technical support."
PC Computing Magazine
"The TENANT FILE is ideal for Owners or Managers of any rental property including Single Family, Multifamily, Apartments, Condos, Townhouses, Mobil Home Parks, and more. It has the powerful features of many other higher priced software, but is one of the lowest priced products on the market."
Jeffrey Taylor , Founder of Mr. Landlord.com and Nations #1 Landlording Coach
"The Tenant File has helped hundreds of my customers manage their rental property, saving time and money in the process. I recommend the Tenant File to any Owner or Manager of rental property."
Manfred Kerschke, Realtor
"I manage nearly 300 properties - about half I own and the other half I manage for others. The Tenant File has made it easy to handle all of the accounting myself with one assistant. It is simple to operate, yet it has the powerful features and reporting that I need. Plus, their support is second to none. It is nearly unheard of nowadays to be able to talk to a live person when you need help."
Lindsey Rellot, Property Manager
"Thank you for making a program that is user friendly"
Dawne Armstrong | A Qualifying Broker | E-Pro, SFR, SRES
I have used Tenant File for almost 10 years. I did research on ease of use, number of properties it would support, reports it would generate and different ways that the program would help me look professional and not require a team of geeks to run. There were good reviews on line and the support is fantastic. I have gone through several versions of the program and every time they improve. The cost is very reasonable and I refer anyone that asks to the company.
John Rodrigues dba ATC Services LLC
"I have nothing bad to say about the Tenant File, on the contrary, every time I needed help, it has been provided. I think the program has more potential than it seems, and is for us, the best Property Management Software program available, not over-priced, and definitely made my taxes easier this year. We thank all of you for your support and encourage you to keep working hard. Once again thank you." Andy Sharpton, Apartment Mgr.
"I manage 10 apartments, and the Tenant File has been a great help is keeping organized. Now, when I need information, I just call up a Tenant, and the full payment history is right in front of me. No searching through complicated menu systems - just fast accurate data when I need it. Also, I can keep detailed property information right in the file, such as appliance repair dates, serial numbers, interior and exterior features and notes - LOTS of notes."
David Watasek, Owner
"Buying Tenant File was the smartest software decision I've ever made. I was using another product that cost 5 times as much, plus the updates were very expensive, and the support was costly. Networking costs were extra. With the Tenant File, I've got a better program and it doesn't take more than 1 hour to train new users. Thank you W G Software, for an excellent product!
Jean Holmes Management
"I just received the solution to my stuck Work Order File. Everything was done by one phone contact, then email. The email solution was easy for me to follow and fix within one day. I am now back on track. Thank you Tenant File Support."
Jo Garrick, Office Manager - Gartman Rentals
"Thank you for having someone like Paul on the telephone at customer support. He never fails to answer any questions and help me out in a quick and timely manner. I have not had to call him but a few times but when I do, he always has the answers. A few minutes ago I really thought I had messed up, but of course Paul talked me though the problem. I enjoy using the Tenant file daily for our rental business."
Denise Kennedy, REALTOR® / Broker Kennedy & Co Realty, LLC
"I am growing to love the Tenant File software. I started using it in December and in January began running all of our properties on this software exclusively. The more I learn about the program, the more helpful I find it. It is saving me a lot of time and headaches. Thank you for providing such a great tool."
D Armstrong / Action Real Estate
I have been using Tenant File for about 10 years. I enjoy the updates because they usually are things that I would want to improve on. I enjoy the ease of using the program. When I do have an issue all I have to do is contact Web Support and I get an answer to my dilemma. I usually can solve the problem with just one email. If not, I always have the option to pay for phone support and get someone online and into the system to get it done.
Trayes Rentals / Sybille Denninger-Abed, Executive Assistant for Roswitha Trayes
Thank you so much, we received everything and were able to install Version 8 without any problems. I am very impressed with the quick and excellent customer service I received today and also when I first called back in September to ask questions about ordering the upgrade. Both times the representative was knowledgeable, very helpful and polite. 5 star service!
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